Introduction
This Privacy Policy describes how Sanjit Chakrabarti and its affiliates (collectively “Sanjit Chakrabarti”, “we”, “our” or “us”) collect, use, share, protect or otherwise process your personal data through our website https://sanjitchakrabarti.com/ (the “Platform”). You may browse certain sections without registering. We do not offer products or services under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting the Platform, providing information or availing a product or service, you agree to this Privacy Policy, the Terms of Use and applicable service or product terms, and to the laws of India, including laws applicable to data protection and privacy. If you do not agree, please do not use or access the Platform.
Collection
We collect personal data when you use our Platform or Services or otherwise interact with us during our relationship. Information may include your name, date of birth, address, telephone or mobile number, email ID, and information shared as proof of identity or address. Sensitive personal data may be collected with your consent, such as bank account, credit or debit card, other payment-instrument information, or biometric information used to enable an opted-in feature, in accordance with applicable law.
You may choose not to provide information by not using a particular Service or feature. We may track behaviour, preferences and other information you choose to provide and analyse it on an aggregated basis. We may collect information relating to transactions on the Platform and on third-party business-partner platforms. When a third-party partner collects personal data directly, its privacy policy applies. We are not responsible for its privacy practices or policy content; please review those policies before disclosing information.
If you receive an email or call from someone claiming to be Sanjit Chakrabarti and seeking information such as a debit or credit card PIN, net-banking password or mobile-banking password, never provide it. If you have revealed such information, report it immediately to an appropriate law-enforcement agency.
Usage
We use personal data to provide requested Services. Where we use personal data to market to you, we will provide an opt-out. We may use personal data to assist sellers and business partners in handling and fulfilling orders; enhance customer experience; resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services and updates; customise your experience; detect and protect against error, fraud and other criminal activity; enforce our terms; conduct marketing research, analysis and surveys; and for purposes described at the time of collection. Access to products or Services may be affected if required permission is not provided.
Sharing
We may share personal data internally with group entities, corporate entities and affiliates to provide access to their services and products. These entities may market to you unless you opt out. We may disclose personal data to sellers, business partners and third-party service providers, including logistics partners, prepaid payment-instrument issuers, third-party reward programmes and payment providers. This may be required to provide Services, comply with legal obligations, enforce our user agreement, facilitate marketing and advertising, or prevent, detect, mitigate and investigate fraudulent or illegal activity.
We may disclose personal and sensitive personal data to government agencies or authorised law-enforcement agencies if required by law or in the good-faith belief that disclosure is reasonably necessary to respond to subpoenas, court orders or other legal process. We may disclose personal data to law-enforcement offices, third-party rights owners or others in the good-faith belief that disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy; respond to claims that content violates a third party's rights; or protect the rights, property or personal safety of users or the public.
Security precautions
To protect personal data from unauthorised access or disclosure, loss or misuse, we adopt reasonable security practices and procedures. When information is in our possession or you access account information, we follow security guidelines designed to protect against unauthorised access and offer the use of a secure server. However, data transmission is not completely secure for reasons beyond our control. Users accept the inherent risks of transmission over the internet and World Wide Web and are responsible for protecting their login and password records.
Data deletion and retention
You may request deletion by writing to the contact information below. Where a Platform account and profile settings exist, you may use those settings; deletion results in loss of account information and access. If a grievance, claim, shipment or Service is pending, we may refuse or delay deletion. We retain personal data no longer than required for the purpose for which it was collected or as required by applicable law. We may retain data to prevent fraud or future abuse or for other legitimate purposes, and may retain anonymised data for analytical and research purposes.
Your rights
You may access, rectify and update your personal data through available Platform functionality or by contacting us.
Consent
By visiting the Platform or providing information, you consent to collection, use, storage, disclosure and other processing in accordance with this Privacy Policy. If you disclose personal data relating to other people, you represent that you have authority to do so and permit us to use it under this Privacy Policy.
When providing personal data over the Platform or partner platforms or establishments, you consent to us, including corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties, contacting you through SMS, instant messaging apps, calls or email for the purposes specified here. You may withdraw consent by writing to the Grievance Officer with the subject “Withdrawal of consent for processing personal data”. We may verify a request before acting. Withdrawal is not retrospective and is subject to the Terms of Use, this Privacy Policy and applicable laws. We may restrict or deny Services for which the information is necessary.
Changes to this policy
Please check this Privacy Policy periodically. We may update it to reflect changes to our information practices and may alert or notify you about significant changes as required by applicable law.
Grievance Officer and contact
Name: Sanjit Chakrabarti
Designation: Platform Owner
Registered office: 5-C, Pocket 6, Mayur Vihar 3rd, Delhi 110096, India
Email: sanjit@sanjitchakrabarti.com
Hours: Monday-Friday, 9:00-18:00 IST