This refund and cancellation policy outlines how you can cancel or seek a refund for a service placed through the Platform.
- Cancellations will only be considered if the request is made within 180 days of placing the order, if refund policy sepecified in contract. Cancellation requests may not be entertained if work on the service has begun or an agreed deliverable has already been provided.
- If we approve your refund, we will process and credit it to your bank account within 90 working days.
How to make a request
Email sanjit@sanjitchakrabarti.com with your name, the date the service request was placed, the service requested, payment reference and the reason for your request.
For customised professional services, the written proposal, statement of work or service confirmation may contain service-specific milestones and cancellation terms. Where those terms apply to your service engagement, they should be read together with this policy.